Zappos Price Match Price

Nick Swinmurn and established the online shoe and clothing retailer in Las Vegas, Nevada, in 1999. In July 2009, Amazon acquired Zappos for $1.2 billion in an all-stock deal. Learn about the Zappos price match guarantee, how to request a refund if you discover a lower price elsewhere, and how to get in touch with customer service in this article.

Does Zappos Price Match its Competitors?

Yes. Zappos provides a price match with rival businesses. And if you discover a product for less than its rival, you can ask them to match the price by getting in touch with them. This will be covered later in this article.

Does Zappos Price Match Online?

Yes. Online, they provide a price match guarantee. Since it’s an online store, you can ask for a price match by phoning or chatting with them live.

Is There Price Adjustment Policy at the Zappos?

Yes. Price Guarantee Policy is the name of Zappos’ price adjustment policy. It is equivalent to a policy of price adjustment.

Price Match Criteria:

The price match standards are as follows:

  • The thing has to be the same.
  • It ought to belong to the same brand.
  • The product ought to be offered on the rival’s website.
  • It should be noted that Zappos will match the price of the item, including shipping if you request a price match for an item that costs $30 and the postage is $15. For instance, they will sell the item for $45 and include free shipping.

Price Match Process:

Price matching is an easy process. Let’s discover how it operates:

Can they Price Match Online?

Although they have many physical locations, their store is primarily online. You can request a price match online.

For Online Purchases:

You can text the Zappos Customer Loyalty Team, phone their hotline, or engage in live chat to request a price match online. However, you should be aware that using the text may need you to consent to receive commercial texts.

Their phone number is (877) 927-2332.

They will accept the price you paid for your original item if you buy something and then decide you need a different size. Exchanges for items in a different hue are not covered by this.


They are unable to compete with’s third-party marketplaces, membership and club websites, outlet websites, discount websites, non-U.S. websites, or resellers. They won’t match the prices of other qualifying retailers’ site-wide promotional discounts, coupons, bundle deals, rebates, or mail-in offers.

Price matching is only accessible if the customer has a price match offer that has been published; it cannot be used in conjunction with any other discounts or offers, cannot be transferred, and cannot be used to buy gift cards or to pay for prior purchases. Sales tax applies to every transaction. There might be more restrictions.

Price Adjustment Process:

The method for adjusting prices is as follows:

You can ask for a price adjustment refund by calling (877) 927-2332 or using the live chat feature on their website if you buy something in a store and discover within ten days that it is now cheaper at They will refund you the difference in the amount once they have confirmed.

You can phone (877) 927-2332 or live chat with a member of the Zappos Customer Loyalty Team to ask for a refund if you discover that the price of an item you recently bought on has been reduced.

If you meet certain criteria, you might be qualified for a refund if, for example, your $30 purchase from Zappos was lowered to $25 on the eighth day after you made it. If you are eligible, you will get the difference plus any relevant taxes.

Even though the price has decreased, they will still accept a price guarantee return if you need to exchange an item for a different size. Please keep in mind that exchange for a different colour is not permitted under this.

Zappos Competitors’ List:

There is no list of competitors provided, so if you discover any online competitors selling the same items, you can ask them to match their prices, provided the products are accessible and in stock. Return Policy:


Even for international orders, Zappos provides FREE shipping. You have a year and a day from the date of purchase to return any merchandise you purchased from Zappos for a full refund. Returns need to be unopened, in their original packaging, with all of the tags remaining on (including, if necessary, the security tag). Zappos offers a number of straightforward return alternatives, including UPS pickups and printer-free UPS returns (subject to availability).

Please keep in mind that it will take 5 to 10 business days for your return to travel to their fulfilment centre and be processed for a refund. Once Zappos receives and accepts your eligible return, they will credit your original payment method. The refund credit should show up on your bank or credit card account within 2-10 business days, depending on your financial institution. Customers who have Zappos VIP membership or other advantages may receive refunds more quickly.

Some Questions and Answers:

You now know about Zappos’ policy on price matching and adjustments. However, you can still have some queries. Following are some queries and responses:

When was Zappos Founded?

It was established on July 12, 1999.

What makes Zappos so popular?

Because it provides free delivery and hassle-free returns, this store is well-liked.

Summary of the Article:

Popular online retailer Zappos provides free shipping and easy returns. Within ten days of your purchase, if you discover an item for less, you can get in touch with customer support to ask for a refund for the difference. Within a year and a day of the original purchase, returns are accepted.


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