Snow and Rock Price Match

A tiny group of crazy, snow sports-obsessed guys who recognized an opportunity and thought they could do it better decided to take matters into their own hands and created Snow+Rock in 1982. They take great pride in their past. Snow+Rock has always been at the forefront of the winter sports industry since launching its first store on Kensington High Street in London.

Does Snow and Rock Price Match its Competitors?

Yes. They have a policy of price matching.

Does Snow and Rock Price Match Online?

Yes. Online price matching is available. You can reach out to their customer support with a request, and they will verify and confirm.

Is There Price Adjustment Policy at the Snow and Rock?

Yes. Although there is no explanation of the price adjustment on their page. I had to speak with their customer support, though, to find out. Do not be alarmed if they refer to it as a “Price Match” rather than a “Price Adjustment”; many stores do this. In the article’s following sections, we shall discuss it.

However, to ask for a price reduction:

  • Visit their website or speak with a store consultant if you want more details about your Explore More Club.
  • After purchasing, you have seven days to make a claim.

Price Match Criteria:

The price match standards are as follows:

  • The product under comparison must be equivalent in every way. Requirement b. Design c. Year d. e) Specification Size f. Color
  • Only a UK VAT-registered firm that has the item in stock and is available for immediate purchase or delivery in-store or online may be utilized to enforce a price match promise.
  • If you are comparing a product to one from an online retailer, delivery fees will be factored into the final pricing.

Price Match Process:

If purchasing online:

If they are not the most affordable, you can also acquire quotations from rival companies. Do not be afraid to contact their Customer Service Team with proof of a lower price if it is discovered. This might be, for instance, a screenshot, a link, or a photocopy of an advertisement that the team can use to confirm the price in accordance with the Terms & Conditions below.

It will be quicker and simpler for them to verify your price challenge and make you the best offer if you can provide them with additional details. After being matched by the Best Price Guarantee, pricing can only be modified via their call center.

If purchasing in-store:

Show the salesperson in a store the cheaper pricing (as described above). The price match will be confirmed by their in-store experts. If you don’t take action right away, you’ll miss your chance. Therefore, a second price match request will be necessary.

The cost must be the same as what the business charges.


The price match does not apply to websites that provide markets, auctions, duty-free shopping, or sole proprietorships.

Gift certificates, services, and finance schemes with 0% interest are not included; other options are still accessible.

Price Adjustment Process:

It operates in the same way as price matching. You may read about how price matching operates above. The price match is completed prior to purchase, whereas the price adjustment is completed following the transaction.

Return Policy:

Within 30 days following the date of your order, you may return products for a refund. The time frame has been extended by 100 days for their Explore More member.

Visit one of their stores to replace or refund your items. They are unable to give make-goods for things returned by mail; for postal shipments, read the section below under “How to return by post.” To alter an item, please send the unwanted item back and make a new online purchase.

Please sign in to your customer account online to complete a refund request for purchases bought with that account. You have the option of using one of their low-cost postal partners’ services or returning the goods to the store. See “How to return” for more details.

All products being returned must be brand-new, unopened, and in their original packing with all original labels present. If you want to return any new or unused climbing equipment or helmets you bought from a retailer after they’ve left their premises, please bear this in mind. Your consumer rights are not impacted by this.

100 Day Returns:

Within 100 days of the purchase date, customers who purchase things have 100 days to return them for a full refund. For non-Explore More members, this is 30 days. Additionally, this advantage enables in-store product exchanges. (Online product exchanges are not permitted.)

Members are not obliged to maintain their store receipt after returning an item for in-store returns if they don’t have one. They must present their Explore More card or authenticate their information in-store in order to find the initial purchase on their system.

When returning items to their warehouse, please fill out the returns form, invoice, or information from your Explore More account, including the items being returned and the justification for the return. Complete instructions are available on their website.

Some Questions and Answers:

You now know about Snow and Rock’s policy on price matching and adjustments. However, you can still have some queries. Following are some queries and responses:

When were Snow and Rock Founded?

In 1982, it was founded.

What makes Snow and Rock so popular?

The business is well-known since it provides a wide selection of outdoor apparel and equipment for both men and women. Additionally, the website is highly user-friendly and makes it simple to find what you’re looking for.

How do Snow and Rock compare to other outdoor retailers?

One of the top outdoor retailers in the UK is called Snow and Rock. It provides a wide range of goods at affordable costs, together with top-notch customer support.

Summary of the Article:

Popular outdoor merchant Snow and Rock in the UK provides a wide range of goods at reasonable costs with top-notch customer support. The business’s website is incredibly user-friendly and makes it simple to find what you’re looking for. One of the top outdoor retailers in the UK is called Snow and Rock.

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