- 1 Does Sigma Sports Price Match its Competitors?
- 2 Does Sigma Sports Price Match Online?
- 3 Is There Price Adjustment Policy at the Sigma Sports?
- 4 Price Match Criteria:
- 5 Price Match Process:
- 6 Exclusions:
- 7 Price Adjustment Process:
- 8 Sigma Sports Competitors’ List:
- 9 Return Policy:
- 10 Some Questions and Answers:
- 11 Summary of the Article:
In 1992, two friends established Sigma Sports with the goal of promoting road biking and the passion for the sport. They adore. From 37–43 High Street in Hampton Wick, a little store expanded into a bigger one. They have grown steadily and now serve cyclists of all skill levels and talents. They are eager to maintain their role as a well-known hub for cycling in South West London where they can host group rides, cutting-edge workshops, bike fitting sessions, and mechanics training programs.
Does Sigma Sports Price Match its Competitors?
Yes. They provide a policy of price matching with their rivals.
Does Sigma Sports Price Match Online?
Yes. Sigma Sports provides online price matching.
Is There Price Adjustment Policy at the Sigma Sports?
Yes. I had to contact their customer care about their price adjustment policy because it is not described on their website.
Price Match Criteria:
Here are their standards for price matching:
- They will match prices with rivals who sell the same item, have it in stock, and offer a similar level of service and terms. They will price match with the competitors on the following list, as an example. All Price Match requests are processed individually, at Sigma Sports’ discretion.
- The competition’s items must be identical (color, size, etc.).
- At the moment of the price match, the competitor’s goods must be in stock.
- The pricing offered by the competition must be easily accessible online and might not include any membership discounts or personal savings.
- Any potential shipping fees will be taken into account.
- On price-matched goods, they have the right to charge an extra installation cost.
- At their discretion, they have the authority to reject a Price Match request.
- An application from the client demands a price match, but they are free to refuse it. They have not made a commitment to do so.
Price Match Process:
How to ask for a price match is as follows:
To request your price match, kindly complete the contact form and include all the necessary details, as shown below. Your Price Match application will take longer to process if you exclude any products.
Please get in touch with a member of the store’s staff if you want to Price Match a product on their website. Include the item’s size, color, and flavor, if appropriate. If you discover a lower price for the identical item on a competitor’s website, please let us know the website’s URL.
The exclusions are as follows:
- Any multi-buy deals are incompatible for them.
- They are not currently allowed to Price Match on websites outside of the UK.
- The match is unavailable while using a work program or interest-free credit to pay for cycles.
- They are unable to offer this Price Match guarantee to consumers who are located outside of the United Kingdom.
- Using matching discount codes at multiple stores is not allowed.
Price Adjustment Process:
On their page, the price adjustment is not made obvious. In response to my inquiry regarding their customer service, they stated:
Yes, it’s great; provided it’s reasonable, we can do that.
When questioned if their website had any information, they responded:
“There is no information, I’m sorry, but if you buy something and discover it has been reduced a few days later, we’ll honor the new price,” the salesperson said.
Sigma Sports Competitors’ List:
A list of their rivals for the price match is provided below:
- Cycles of Chain Reaction
- bicycle shop
- Evans Bikes
- Cycles by Hargroves
- James E. Cycles
- Magnus Cycles
- Cycling in Rutland
90-Day UK Returns Policy
Customers offer a money-back guarantee on anything (except as otherwise noted below) connected to the UK because they want you to be entirely satisfied with your purchase. Please be aware that there will be a return fee for consumers in Northern Ireland. Even if you request this, they will let you know if there are any costs involved before you place your order. Customers from Jersey and Guernsey must make use of their respective international return policies.
Within 90 days of the purchase date, kindly return your things in the same condition as when you received them. It can take 8 to 10 days for your return to be processed.
For any reason, if you need to exchange an item, simply place a new order for the items you wish. If you reside outside of the UK, please keep in mind that shipping expenses are not refundable.
Items lost in the mail after being returned are not their responsibility. Your legal rights were not altered.
- When your products are returned, they will all be checked again.
- Although shorts can be worn for exercise, they cannot be tested for a particular activity. For hygiene reasons, please avoid trying on clothing right up to the skin.
- The pieces of the item must be returned with all of the original packing and labeling. Items returned without intact or damaged packaging, missing or detached tags, or both may be denied and charged a restocking fee.
- In the odd occasion that an item is returned to them in an inappropriate state, they will have to send it back to you.
- Any returned items that have been used, cleaned, or heat molded will be disregarded.
- Your return could be delayed if the returns form is not correctly filled out.
- All neoprene products (wetsuits, etc.) are carefully inspected before being dispatched. If the wetsuits were harmed while being tried on, they couldn’t accept them back. Follow the instructions or watch their wetsuit fitting video to avoid this.
- Food that has expired or hasn’t been opened won’t be accepted.
- Please don’t stick the return label on the package that came with the item. Instead of adding the label to the item’s packaging, please box or parcel bag the goods.
Heat-formed shoes cannot be exchanged or returned. Sigma Sports disclaims any liability for any heat molding errors.
- There will be a charge for anything that is greater than the Royal Mail’s maximum dimensions. Please review their shipping restrictions in the direct-to-us area.
- If you use a delivery service, they won’t reimburse your transportation costs unless the product is defective or the wrong item was given to you.
- Sigma Sports may decide to cancel any discounts and pay the full selling price listed on the website if a refund is only partially permitted.
- They do not currently provide a trade-in program, so do not send them any emails requesting one.
Some Questions and Answers:
You now have knowledge about Sigma Sports’ policy on price matching and adjustments. However, you can still have some queries. Following are some queries and responses:
When was Sigma Sports Founded?
In 1992, Sigma Sports was established.
What makes Sigma Sports so popular?
Many people like Sigma Sports for various reasons. They provide a wide range of products, a price match and adjustment policy, and top-notch customer support.
Summary of the Article:
Popular retailer Sigma Sports has a wide selection of goods, a policy that allows for price matching and adjustments, and top-notch customer support. Check out the FAQ area if you have any inquiries regarding the business or its rules. Sigma Sports is a terrific retailer for your upcoming buy, aside from that.