Lids Return Policy

A US-based shop of athletic wear is called Lids. It primarily operates under the Lids name and has outlets in the United States, Puerto Rico, Canada, and the United Kingdom. The great majority of stores are found in malls and locations with factory outlets.

Lids do have precise requirements for returns, similar to other apparel businesses, even though they are not overly rigid in this regard. Some things won’t even be considered.

Lids Return Policy

Lids Return Policy

If you’ve bought something from Lids and want to return it, all you have to do is contact them online or in person. Lids have a 90-day return policy, after which they won’t accept exchanges or refunds.

Return Period 90 Days
Return Method In-Store or online
Exchange Period 90 Days
Exchange Method In-Store or online
Refund Period 7-10 Business Days
Refund Method Method of Payment


How to go about returning an item to Lids

To start the return process, adhere to these instructions. The process of returning things to Lids is simple.

  1. Locate the order or shipping confirmation number.
  2. Visit Lids’ website.
  3. on the home page, scroll to the bottom.
  4. Search for the “Returns” category.
  5. Click “Damaged or Defective Merchandise” if you want to return something that was delivered defectively or damaged.
  6. Click “How do I return a gift” if you wish to return something that was given to you.
  7. Click “what is your return policy” for any additional returns.
  8. Your return shipping label will be sent to you by Lids through email.

What items can you return to lids?

  1. worn-out clothing
  2. unwashed clothing
  3. Damaged items you receive
  4. Items are sent in their original packaging and in perfect condition.
  5. items with their original tags

What items will Lids not accept as a return?

  1. items that have been worn more than just for trying on
  2. washing-related items
  3. Items the customer damaged
  4. Merchandise with personalized embroidery
  5. products that were received more than 90 days prior to the date for the requested refund

What if there is something incorrect about your custom item?

Instead of using the standard return process if there is a problem with the customised item, get in touch with customer care by phone or email. You won’t be able to return a bespoke item if you try to do so using the usual return procedure.

Customized items are often not eligible for returns, although there may be an exception if the item was manufactured wrong or was sent damaged. Any defective or damaged items will be replaced or refunded by Lids.

What will make your custom item eligible for a return?

These items are exempt from the rule prohibiting returns of customized goods. Other justifications won’t be taken into account.

  • False color
  • wrong amount
  • errors in the company’s spelling
  • False design
  • from the manufacturer
  • Deficiency in shipping
  • False size
  • wrong fashion

Therefore, you won’t be able to return or exchange the item if you order a custom item for someone and decide later that you no longer want to give it to them. However, if you still choose to return the customised item, Lids’ will donate it to a charity of their choosing.

Can you return items after ninety days?

Lids will take back things that are returned after the ninety-day period has passed, but you won’t be compensated for the return. After the ninety days are over, Lids will donate things that are still in their original condition to a charity of their choosing.

This option is still accessible if you are certain you won’t use your item and don’t care about getting reimbursed, keeping the product from going to waste. This return might not be advantageous to you, but someone will.

Accidently shipping an item to Lids

You might occasionally find yourself in a circumstance where you unintentionally ship something to Lids. Lids regrettably do not promise that you will be able to receive your goods back. However, getting your thing back isn’t always difficult.

How to go about getting back an item sent to Lids by mistake

Although there is no guarantee that you will, it doesn’t harm to try. If by mistake you transmit a private item to Lids, you can take the following action.

  1. Customer assistance should be contacted as soon as you recognize your error.
  2. You will be charged a price to have your item returned if they are able to do so.
  3. If they choose to, they may keep the item for up to 30 days.
  4. If they are able to return it to you, you will be informed of the item’s tracking information.

When returning Lids’ products, be very careful not to include any of your personal items in the return shipment. It is recommended to steer clear of this procedure entirely, especially because they can ensure the security of your personal goods upon return.

How long does it take to get your money back from Lids?

It could take up to 10 days for Lids to examine and process any returned goods. The cash may take up to an extra seven days to return to your account after the item has been accepted for a refund.

Selecting the option to obtain an E-gift card can speed up the process of getting your money back. Only if you intend to make more purchases from Lids is this a wise choice.


Do Lids do returns without a receipt?

Yes, you can return an item to Lids without a receipt or packing slip. However, you won’t be able to receive a refund since Lids will either exchange your item for a different one or give you merchandise credit in the form of a gift card; neither of these options entitles you to a cash refund.

Will you be charged to ship back a return?

Depending on the circumstance or reason for the return, Lids may charge shipping. Lids will pay shipping fees if an item is returned due to damage or an erroneous item. The cost of shipping will be removed from your refund if you decide to return something because you changed your mind.

How long does it take to get a refund from Lids?

Your refund may take 7 to 10 business days to reach you.


The return policy at Lids is similar to that of many well-known clothing retailers. There isn’t an unusually rigorous return policy. The return policy isn’t that lenient either, either.

After ninety days, no returns or exchanges will be accepted, but it’s reassuring to know that Lids would donate any items you send back to them rather than simply discarding the item. If the item is within the parameters of Lids’ return policy, returning it is simple. It is not possible to return any things that do not adhere to the policy.


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