- 1 Does Jenson USA Price Match its Competitors?
- 2 Is There Price Adjustment Policy at the Jenson USA?
- 3 Price Match Criteria:
- 4 Price Match Process:
- 5 Returns Policy
- 6 Return Processing
- 7 Bike & Frame Returns
- 8 Exclusions:
- 9 Price Adjustment Process:
- 10 Jenson USA Competitors’ List:
- 11 Some Questions and Answers:
- 12 Summary of the Article:
One of the first online bike dealers is Jenson USA, which was established in 1996. Since then, it has provided complete bikes, bicycle parts, and accessory packages online. With a team of knowledgeable bicycle mechanics on staff to assist with any inquiries or issues, you may have, Jenson USA is renowned for its customer care. Additionally, all of Jenson USA’s items come with a price match guarantee. Jenson USA will match any lower price you discover from another merchant.
Does Jenson USA Price Match its Competitors?
Yes. They have a policy of price matching. Later on in this post, you will discover how to make a price match request.
Is There Price Adjustment Policy at the Jenson USA?
Yes. They offer a price adjustment policy. They call it Price Protection.
Price Match Criteria:
The price match standards are as follows:
- Only items with prices equal to those of competitors may be honored. Only one match is allowed on an identical item(s).
The item has to be the same brand and model (i.e., size, color, year, etc.).
- The rival dealer must have the same products in stock and be able to supply them right away.
- The currently promoted Jenson USA promos or special offers (such as free shipping or a free headset) are null and void if a competitor’s pricing is lower after applying Jenson USA’s Price Matching. Jenson USA will match prices and offer free shipping, even if the competitor offers free shipping on a given item.
- It must be completely new. They won’t price match used or reconditioned goods.
- Only other companies who offer products online are eligible for their price matching policy.
- The brand’s creator must be a duly authorized dealer under the same name. This suggests that the manufacturer has chosen this company as an approved and authorized retail website.
- The company must have its primary operations in the United States.
- They will not match the prices of competitors’ discounts, rebates, special deals, or product-combination bundles under their price match guarantee.
- Given their manufacturer pricing constraints, some products may not be eligible for price matching.
- The Price Match Policy could alter at any time.
- One Gear Advisor would be pleased to provide knowledgeable assistance by phone, email, or chat if you have inquiries about their Price Match.
Price Match Process:
Their method of pricing matching is distinct. You don’t have to wait for a call or email because it’s done online. But in some ways, it is the quick route.
The process is as follows:
With their Instant Price Match function, which is accessible on most items, the majority of items may be promptly matched in price. There is no need to hold off until a subsequent email or phone call.
For Online Purchases:
This store’s price matching policy is only applicable online. It is easy. Use the option you see under “Find a Lower Price” when you click the add to cart button.
By clicking the button, you can submit a brief form asking for a price match by entering the product’s name, model, and other details.
Within 90 days of purchase, customers may return items to William Sonoma locations with good cause. Orders with confirmed financing are not eligible for returns. In-store purchases must be returned to the same store where they were made.
You are not permitted to swap your purchase. Please place a new order in addition to your return. Call a Gear Advisor Pro at 951.234.7554 if you need help placing a new order.
- It can take 10-14 days for them to process your returns after they get your goods.
- Within 7 to 10 business days, refunds are issued. Refunds usually appear on your bank statement after one billing cycle, though your financial institution may have different policies. Your payment method—PayPal, credit card, gift card, or other—is applied to the refund.
- Your package will be sent back to you if your return is determined to be invalid. Please read the following information carefully to prevent your package from being refused.
Bike & Frame Returns
If you return a bike or a frame, please get in touch with them right away at 951-234-7554. You will receive help from a Gear Advisor Pro in completing the necessary steps to return your item.
Returns by Mail must:
- All brand-new, unused items must be kept in their original packaging, which includes all tags and labels.
- Using the same shipping box that you received your order in is advised when sending items to Jenson USA.
- If you ship a package, be sure to include the order number.
- Products containing food or nutrients are not eligible for the price match.
- Others include inserted, worn, or used.
- The things that came into contact with mud or the rain
Damaged product is excluded.
- Wheels and full bicycles with specially chosen components that have been constructed to order are not covered.
- Gift Card purchases are final and cannot be refunded or exchanged for cash unless otherwise required by law.
Price Adjustment Process:
Here is the price adjustment process at the store:
30-DAY PRICE GUARANTEED: If they drop their advertised price (the price shown on their website) or you discover a lower-priced offer from a rival firm within 30 days of making your purchase, they’ll give you a refund for the difference. To receive your refund, call them or send an email to claim it. While purchasing for the best deal, you might be riding in style in your new Jenson USA gear!
Jenson USA Competitors’ List:
There is no special list of competitors, thus all competitors should have the same things in stock.
Some Questions and Answers:
You now know about the Jenson USA price adjustment and price match policy. However, you can still have some queries. Following are some queries and responses:
When was Jenson USA Founded?
It was started back in 1996.
What makes Jenson USA so popular?
One of the most well-known online merchants of cycling and outdoor gear is Jenson USA. They have affordable prices and quick shipment. Additionally, they offer an extremely forgiving return policy.
Summary of the Article:
The fundamentals of Jenson USA’s price match and returns policy are covered in the article. It details what is and is not subject to a refund. In addition, the post explains how to ask for a price match, an adjustment, and how long it takes Jenson USA to process returns. The essay concludes by providing answers to some frequently asked issues regarding Jenson USA’s policy.