- 1 Does Burton Blake Price Match its Competitors?
- 2 Does Burton Blake Price Match Online?
- 3 Is There Price Adjustment Policy at the Burton Blake?
- 4 Price Match Criteria:
- 5 Price Match Process:
- 6 Exclusions:
- 7 Price Adjustment Process:
- 8 Burton Blake Competitors’ List:
- 9 Returns policy
- 10 Some Questions and Answers:
- 11 Summary of the Article:
They have been the main online retailer of fantastic luxury goods in the UK since 2012. Shop amazing deals on high-end electronics, cutting-edge technology, and industry-leading watch winders from some of the most well-known companies in the world, like WOLF, Bang & Olufsen, KEF, Audioengine, and many others. Their outstanding customer service has been used by over 250K happy consumers.
You can read more about the Burton Blake store’s price-matching and adjustment rules here.
Does Burton Blake Price Match its Competitors?
Yes. It’s true. but, not formally. You might, for instance, ask customer service whether they can match a competitor’s lower price if you find a product.
Here’s what they had to say:
No, at this time, we do not.
However, do give us a try if you come across a product in the future that we also carry.
Does Burton Blake Price Match Online?
Yes. However, you must use their live chat feature to ask them.
Is There Price Adjustment Policy at the Burton Blake?
Yes. They provide a 60-day policy for pricing adjustments.
Price Match Criteria:
- How to ask for a price match is as follows:
- The product must be brand-new and comparable to that of the rival and the retailer.
- Both locations should have the item in stock.
- The store should be given the link to the lower pricing.
- In addition, you ought to include a screenshot of the product.
- Keeping in mind that price matching is not just available for online transactions is also crucial. It applies to anything you purchase, whether it is brand-new, of a comparable style, has a barcode, meets certain requirements, is a specified size, or is a specific color.
- With the exception of factory outlets, membership clubs, duty-free shops, home shopping channels, third-party websites like eBay, Amazon, Not on the High Street, On Buy, Radukan, auction sites, market stalls, private sales, and liquidation (or any other “closing down” or insolvency) sales, their 60-days after purchase price match offer is valid against any rival in mainland UK. And they are incomparable to online stores that sell goods for absurdly low prices.
- The rival store’s or website’s inventory of the product must be available for purchase or shipping.
- Additionally, they must have the contested item on hand.
- Instead of using the Burton Blake website or other alternatives like Amazon, the lowest pricing should be contrasted with one of Their rivals.
- To feel secure, they need to be able to refute the competitors’ lower prices.
- You must factor in all applicable taxes (including VAT), shipping and handling charges, and other expenses when comparing prices.
- All requests for price matching are ultimately decided by Burton Blake.
Price Match Process:
Asking their customer service is the sole way to make a request for a price match. If you can actually ask for a price match on a certain item, they will inform you of that fact.
Since the price match policy is unofficial, you wouldn’t know how to make a price match request.
The exclusions are as follows:
If you do so in the interim and a completely new version or product is released, lowering the RRP, they will not match.
Price Adjustment Process:
The method for adjusting prices is as follows:
Send an email to firstname.lastname@example.org after making your purchase if, within 60 days, you find the same item from a UK competitor for less money.
Burton Blake Competitors’ List:
Although there is no official list of price match rivals, you can ask for a price match on comparable goods.
We comprehend how annoying it might be to purchase a product only to discover that you are not quite delighted with it or that you have changed your mind. Our return policy is simple because we made it that way for you. Although we are sure you’ll be pleased with your purchase, you should be aware of our return policy.
Under 14 days
- If you notify us that you intend to return the goods within 14 days of receipt, starting on the day that the items were delivered to you, you may return them for a full refund or exchange (exclusions apply, see below).
- Please return the item to us within 14 days after we’ve acknowledged your intention to return it and confirmed the specifics.
- The cost of returning an item to the seller is covered by the buyer, but it is advised that you use a trackable shipping method and enough insurance (if required).
- Please make sure the package is labeled if a return number is provided.
- Items must be returned in their original packaging and in “as new” condition. If you want to check the product, feel free to do so. Please be careful when opening your packages because there will be a 25% handling fee applied to any used or damaged products.
After 14 days
Unless your purchase is defective, we will not issue a refund after 14 days after receiving your delivery.
If your product becomes faulty
We make an effort to deliver your things to you in good condition. Please read the next steps below if, however, any of your products turn out to be defective.
Often, simple troubleshooting can solve problems (please check the product instruction booklet). Before returning any things, you can also get in touch with the manufacturer or our customer care department, who can help you with some simple problem-solving techniques.
Under 28 days
- Within 28 days of delivery, you are eligible for a complete refund or exchange if your items develop a fault. Do not be afraid to get in touch with our customer support, who will give you the essential return information.
- Please send the items back together with a cover note that details the problem and your order number.
- Following a thorough inspection and confirmation of the defect, we will handle the refund or exchange, covering the expense of shipping the item back to us (within reason).
- We won’t issue a refund and you might be responsible for the cost of returning the item to you if we are unable to identify a flaw during our testing.
After 28 days
After 28 days, you can still get your defective items fixed or replaced as long as they are still covered by the manufacturer’s warranty, and we will be pleased to help you with that. Do not be reluctant to get in touch with our customer service department to get your things fixed or replaced. Please be informed that we will not pay carriage fees after 28 days.
For assistance starting a returns authorization, please email email@example.com.
Some Questions and Answers:
You now know about Burton Blake’s policy on price matching and adjustments. However, you can still have some queries. Following are some queries and responses:
When was Burton Blake Founded?
2012 saw its founding.
What makes Burton Blake so popular?
There are several of them. Burton Blake is renowned for offering excellent customer service, a large selection of goods, and affordable costs.
Summary of the Article:
You learned the following things from this article:
- If you discover a product elsewhere that is less expensive, Burton Blake provides a price match policy and will refund the difference.
- Additionally, you have 14 days to return your order for a full refund or exchange.
- Within 28 days, you can get your product fixed or replaced if it develops a problem. After that, the manufacturer’s warranty still allows you to get it fixed or replaced.
- You can be sure you’re getting the best value when you shop at Burton Blake for all of your needs.