Bunnings Price Match

The Bunnings Group, an Australian hardware retailer, owns the home improvement store Bunnings Warehouse. With locations in Australia and New Zealand, the business has been owned by Wesfarmers since 1994. Two English-born brothers who had immigrated to Perth, Western Australia, in 1886, created Bunnings.

Does Bunnings Price Match its Competitors?

Yes. They have a policy of price matching.

Does Bunnings Price Match Online?

Yes. If you want a price match, you can reach them online.

Is There a Price Adjustment Policy at the Bunnings?

No. On their website, there is no information provided regarding price match.

Price Match Criteria:

The following are their price-matching requirements:

The product ought to be the same as what the retailer and the rival offer.

The product must be available from Bunnings and rival retailers.

Price Match Process:

The pricing matching procedure is easy:

You must provide proof of the lower price and present it to Bunnings if you discover an identical product at a rival for less money but wish to purchase it from Bunnings.

They will match the price once they have verified the reduced pricing.

You can get in touch with them at this email address to ask about the price match:customersupport@bunnings.com.au

They will not only match the price but also undercut it by 10%.


The exclusions are as follows:

Trade quotations, stock liquidations, commercial volumes, and Marketplace items are not covered by the policy.

Bunnings Competitors’ List:

There is no precise list of companies that offer price matching. Therefore, you ought to ask for a price match on the same goods.

Returns Policy

Products purchased from any Bunning’s facility in Australia or online can be returned or exchanged as needed by customers. Their returns policy complements the rights you have under the Australian Consumer Law or the Consumer Guarantees Act in addition to those rights (NZ).

You must notify the door greeter or gatekeeper as soon as you enter the store if you plan to return any purchases. You will be sent to their dedicated “Returns and Exchanges Desk” within the store, where Bunnings Team Members will assist you.

Change of mind returns/exchanges

They will gladly accept your product for exchange or return.

With a receipt or tax invoice:

You may be eligible for a refund.

All products must have all of their original packagings, be able to be sold, and be unopened.

Genuine and complete receipts and tax invoices are required.

If your request is granted, you will get a reimbursement in cash or another kind of tender. Credit card refunds must be reversed to a credit card, and checks will be refunded as cash.

Only those who have a credit card on file may receive a refund.

Without proof of purchase

The cashier will take your photo identification (such as a driver’s license) when processing returns without a receipt and save it for further use. If they don’t have this, they might not be able to accept your return.

  • They might provide a substitute or an exchange voucher for items that are “similar.”
  • For exchange, all items must be brand-new, sealed in their original packaging, and in acceptable condition.
  • Vouchers can be used right away after being distributed and are valid at any retailer. These coupons must be used within a year of the date of issue and cannot be exchanged for cash or gift cards.


You have the option of returning items in person or over the phone. The same guidelines apply if you pay with PayPal. They might provide you with an alternative method of returning the item if the system rejects the return.

Zip and Openpay

You must use the same payment method that you used to purchase something you want to return that you paid for using Zip or Openpay. If the system doesn’t allow you to return it, they’ll give you another choice.

Trade account returns/exchanges

If you’re an account customer returning or exchanging items, you must bring a copy of the original invoice with you to the shop in order to set up an account credit.

Most things aren’t sold in large quantities. Smaller quantities are typically not available for exchanges or refunds due to a change of heart.

Online purchases/exchanges

By providing the tax invoice or emailing their Customer Support staff at customersupport@bunnings.com.au, you can return products you’ve purchased online for a refund.


Sadly, the following items are not eligible for returns or exchanges:

  • Any item or items that you expressly want will be trimmed to your requirements.
  • Toilet seats should be checked if the box has been opened (for health reasons).
  • colored paint

If a customer’s purchase falls short of their expectations, they may return the item.

Other returns/exchanges

  • Australian Consumer Law does not often exclude warranties on their products. If there is a serious failure, you are entitled to a replacement or refund in addition to reimbursement for any additional losses or damages that were reasonably foreseeable. You have the right to get the goods fixed or replaced if they don’t satisfy acceptable quality standards but don’t amount to a serious failure.
  • They welcome returns and will provide you with a replacement, refund, or repair if you find a problem with your purchases.
  • The item is faulty or of poor quality; it is improper for the use for which it was designed or does not match the sample or description.
  • Keep your receipt because they could require it as proof that you bought the items from them. If a refund, exchange, repair, or replacement is possible, their staff members will be able to let you know and may even take your photo if you’re completing a return without a receipt.

Marketplace returns / exchanges

Do not hesitate to get in touch with the third-party seller listed on your order confirmation if you are dissatisfied with an item you bought through Marketplace. For assistance, if the seller won’t accept a return, contact customersupport@bunnings.com.au.

Some Questions and Answers:

You now know about Bunnings’ policy on price matching and adjustments. However, you can still have some queries. Following are some queries and responses:

When was Bunnings Founded?

In 1886, Bunnings was established.

What makes Bunnings so popular?

The top outdoor and home improvement retailer in Australia and New Zealand is Bunnings. They are well-known for their broad selection of goods, affordable rates, and superior customer support.

Summary of the Article:

Popular Bunnings stores can be found across Australia and New Zealand for home remodeling. They are renowned for offering a huge selection of goods at reasonable costs with excellent customer support.

The shop provides a number of services, including a price adjustment and price match policy. You can return an item you bought from Bunnings for a refund or an exchange if you’re not happy with it.

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