Amazon Order Cancellation Policy

You might be wondering how to cancel your order if you’ve ever ordered something from Amazon but then changed your mind. Actually, it’s not as challenging as you may imagine. We’ll walk you through the procedure for canceling an Amazon order in this article. We will also go over any additional fees so you are aware of what to expect.

Amazon Order Cancellation Policy

What Is Amazon Order Cancellation Policy?

An Amazon order can be canceled at any moment. When you receive your item, however, you must return it if it has already shipped. Depending on your payment method, it could take 3 to 30 days to get your entire refund. The good news is that canceling an order on Amazon is free of charge.

For information on how to cancel your Amazon orders and what to do if Amazon cancels them on its own, keep reading.

How to Cancel an Amazon Order?

You can easily cancel an order from within your account with a few clicks if you need to. This is how:

  • Go to Your Orders after signing into your Amazon account.
  • Then, click Cancel Items after locating the order you wish to cancel.
  • Then, choose your cancellation’s justification from the drop-down option.
  • Click Cancel Checked Items to finish.

It’s crucial to remember that orders can only be canceled while they are still in the “Pending” stage. If you want to cancel an order after it has been delivered, you must speak with the vendor directly.

Can You Cancel Orders on Amazon That Have Already Shipped?

No, Amazon orders that have already been delivered cannot be canceled. However, you have 30 days from the date of delivery to return the item for a complete refund. To learn more about returning things if you purchased something from Amazon through a third-party reseller, get in touch with the seller directly.

Are There Any Charges to Your Amazon Order?

If you need to cancel an order you’ve already placed on Amazon, you can do so from within your account. On Amazon, there are no charges for canceling an order. By visiting Your Orders and choosing the Canceled filter, you may verify your canceled order.

How to Confirm Cancelled Orders on Amazon?

Amazon will send you a confirmation email to the address connected to your account when you cancel an order. The order number, cancellation date, and reason for cancellation will all be included in this email.

If you still can’t find one, sign into your account and navigate to the Settings menu’s “Your Orders” option. Orders that appear in the “Canceled Orders” section have been canceled successfully. Your order might still be in the process of being canceled if it isn’t listed here.

How to Cancel Amazon Orders Using the Mobile App?

You can use the mobile app to cancel an order on Amazon if you need to. This is how:

  • Launch the Amazon App on your smartphone.
  • Open your Amazon account and log in.
  • After tapping the menu button, select Your Orders.
  • Select Cancel Order after locating the order you wish to cancel.
  • Select Cancel for Checked Items.
  • Following the cancellation of your order, you will receive a confirmation message.

What Happens When Amazon Cancels Your Order?

Several factors could lead to Amazon canceling your order. The most frequent one is when a payment cannot be accepted. If your credit card expires or if there aren’t enough funds in your account to cover the purchase, this may occur. By heading to Your Orders, you can also see the status of your order.

Amazon might also cancel your order for the following reasons:

  • if the product cannot be provided because it is out of stock.
  • if the vendor is unable to deliver to your address.
  • if a fraud alert is raised for your order.

What to Do If You Have Canceled Your Amazon Order Accidentally?

Sadly, if you unintentionally cancel your Amazon order, there isn’t much you can do. The cancellation cannot be reversed once it has been accepted. However, you can get in touch with customer care and ask for assistance.

How to Get an Amazon Refund?

You might be entitled to a refund if you’ve canceled your Amazon order. The amount of the refund will vary according to the cause of the cancellation.

  • You will get a complete refund if the order had to be canceled because it was either out of stock or couldn’t be transported to your address.
  • You will get a complete refund if the order was canceled due to a payment issue.
  • You won’t be entitled to a refund if the order was canceled due to fraud.

Please get in touch with Amazon customer support if you have any issues concerning refunds.

How to Check on the Status Of Your Amazon Refund?

You may check the status of your refund by going to Your Orders if you’ve canceled an item on Amazon and are eligible for a refund. Select “View refund status” after selecting the order whose status you want to examine. You can check from here to see if your refund has been handled and how much you will receive. As the refund is delivered back to your original form of payment, you can follow its progress online.

How to Return Amazon Items?

Go to Your Orders and choose the item you wish to return if you need to return something to Amazon. After selecting the item, you must select a return justification before confirming the return. Additionally, you can return products by visiting the Returns Center on the Amazon website or a Kohl’s location.

You are entitled to a full refund if you return an item because it is broken, defective, or inaccurate. Within a few days of receiving your return, Amazon will process your refund and send your money to you. Remember that you only have 30 days from the delivery date to return items.


As you can see, canceling an Amazon order is a really easy process. You can cancel your order with just a few clicks on the website or mobile app. However, you might not be able to reverse the cancellation if you unintentionally cancel your order. You can get in touch with customer care in this situation to see if they can assist you. Amazon makes it simple to return a product if you need to.

We sincerely hope that this post has shown you how to return and cancel products on Amazon. Please feel free to get in touch with us if you have any questions; we’ll be pleased to assist you. Gratitude for reading!


What happens if you cancel order on Amazon?

Amazon immediately adjusts the order status in the buyer’s Amazon account and notifies the customer through email when you cancel an order. Even if a customer has chosen not to receive non-critical notifications, messages concerning cancellation are still forwarded to them.

Can you cancel an Amazon order after it shipped?

It’s possible that Amazon has already shipped your order if you don’t see any Cancel products next to it. Select Track package from Your Orders, followed by Cancel this delivery. If this choice isn’t offered, you can either refuse the delivery or send it back via our online returns center.

How long do I have to cancel an online order?

You have the right to cancel an online order under the Consumer Contracts Regulations as soon as you place it or after 14 days of receiving it. According to these rules, you must receive a refund within 14 days of the shop receiving the returned items or you providing proof of the return.

How fast does Amazon refund Cancel orders?

You should be aware that it will take 3-5 business days for your refund to show up on your bill if you decide to cancel the order. Refunds on debit cards can take up to ten days. From the “Your Orders” area of your Amazon account, you can cancel your order.


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