- 1 What is Aerie’s return policy?
- 2 How do you return a product to Aerie?
- 3 Can you return a used product to Aerie?
- 4 What do I need to make a return at Aerie?
- 5 Can I return an online purchase to a physical Aerie location?
- 6 Can I return Aerie products to AE or Tailgate?
- 7 What qualifies as an even exchange?
- 8 How long does the return process take?
- 9 Conclusion
Aerie is a well-known clothing brand at the moment. They have established a reputation for themselves, much like American Eagle, their sibling company.
They take great delight in assisting you, the client, in satisfactorily resolving any and all concerns. Do their return and exchange policy follow the same “customer first” ethos?
What is Aerie’s return policy?
You must have your original receipt, invoice, order confirmation page, order details page, and order emails on hand as proof of purchase. You can still return the item even if you no longer have your receipt. You will simply receive shop credit or product exchange for the amount of the item’s current price.
|Return timeline||No time limit|
|Return method||Mail, in-store|
|Exchange period||No time limit|
|Exchange method||Mail, in-store|
|Refund period||5-7 business days|
|Refund method||Original payment method, gift card|
You can return an Aerie purchase for a full refund if you are not entirely happy with it for any reason. There are certain guidelines for this, though.
The return policy at Aerie is fairly forgiving. You can return an item at any time following your purchase as long as you have your invoice.
You may start a return at any time after you’ve paid for and received the item or goods; there is no time limit or return window. You will still be qualified for a complete refund that can be applied to your original payment method, exchanged for another item, or given to you as an AE gift card.
How do you return a product to Aerie?
Aerie not only has a very generous “no time restriction” return policy, but they also offer several different options to do it.
You have two options for returning goods: via mail or by bringing them into an actual Aerie or AE store.
At Aerie, returns and exchanges are simple and cost-free. Bring just the items you wish to return, your receipt as evidence of purchase, and the credit or debit card that was used to make the initial purchase.
If you don’t have your receipt handy, you can still make a return. An AE gift card for the current cost of the returned item will be offered in place of the refund.
If you made your purchase online, you can return it by mail rather than bringing it back to a physical location. Aerie does not, however, accept mail-in exchanges at this time.
- Connect to the Aerie website
- Choose the products you want to return.
- Create a shipping label, print it, and affix it to the outside of your package.
- If your order was eligible for a free return, you can use their label in its place without paying anything.
- If your return was not eligible for a free return, a $5 fee will be subtracted from your refund to pay for the shipping costs.
Can you return a used product to Aerie?
Yes, you can give used products back to Aerie. They must, however, be in brand-new condition.
However, swimsuits and bikini bottoms that have lost their sanitary layer are not eligible for a return. All damaged products will still be accepted.
Even if the original tag for the clothing item has been removed and misplaced, it is still possible to process the item after it has been washed.
What do I need to make a return at Aerie?
Fortunately, Aerie has made the return procedure very easy.
You only need the item you’re returning, the credit card or debit card you used to make the transaction, and proof of purchase (such as a receipt, invoice, order confirmation page, order details page, or order emails).
The item can still be processed and returned even if it has been used, has missing tags, or has been washed. Only broken or worn swimwear and bikini bottoms cannot be accepted.
Can I return an online purchase to a physical Aerie location?
Yes, you are welcome to return an item you bought online to any Aerie store.
An Aerie item that you bought online can also be returned to any AE or Tailgate location.
Additionally, you can still return an item to a real Aerie location even if it was an online-only item.
Returns will also be accepted for clearance products. This will verify the price you originally paid for it, and your refund will reflect that price with proof of purchase.
Can I return Aerie products to AE or Tailgate?
You are welcome to return Aerie items to AE or Tailgate. Products from AE or Tailgate may also be returned to Aerie, and vice versa.
What qualifies as an even exchange?
It must be an equal trade if you decide to return your goods. These are the requirements for this:
The item’s style, fit, and color must be identical. Any modifications to the style, fit, or color may incur a minor price difference.
You must return your current item and buy a new one at the current suggested retail price if you want to change the design, fit, or color of your item.
How long does the return process take?
Regardless of the method you used to return the item, as soon as your return has been completed, you will receive an email informing you that your refund is currently being processed.
You will get the refund in the account linked to the original payment method within 5-7 business days after the refund has been processed and initiated.
It can take 2-4 weeks for the items to return to the original distribution center if you mailed your shipment back to Aerie.
American Eagle Outfitters owns the well-known apparel labels Aerie, AE, and Tailgate. The company Aerie specializes in bathing suits and personal apparel.
Thankfully, this enormous brand is concerned with the experience of its customers. So long as you have a receipt, you can return your purchases whenever you like, without a time limit.
Aerie will cooperate with you even in the absence of a receipt.